FAQ's

How should I decorate my garments?

Please see our guide to Print and Embroidery.

How do I order?

Please see our step by step guide.

Printing or Embroidering onto your own garments

We are happy to print or embroider onto your own garments but stress that these are done at your own risk. Please contact our sales team for a quotation.

How do you calculate your pricing?

Please see our guide to Pricing.

How will my order be packaged?

For orders under 200 garments our textile products are individually wrapped in a polybag at no extra cost (there are a few exceptions to this rule such as badges). Your order will also be packaged in a new box.

How much do you charge for Delivery and how long does it take?

Please see our guide to Delivery.

Can I see a plain sample of my a garment before I order?

Absolutely - click on the link for details of our Sample Service.

I want to send you my artwork

Artwork can be uploaded to the website here - alternatively, please see more detailed instructions below for the supply of artwork. 

Supplying Artwork

PC Files

PC Compatible artwork files can be supplied in most formats. Corel Draw (Version X4 or below) is preferred or any other vector program that is compatible with the Corel Package (Illustrator, Freehand etc). Bitmaps of designs can be accepted (JPEGG, TIFF, GIF, BMP) provided they are of high resolution (600 dpi or above) are supplied actual print size and colour separable to spot colours if required. Please also supply Pantone references with your artwork. We can accept artwork saved in the above formats on CD and also by email or ftp transfer (please call our artwork department for details). Please send all disks in a protective cover to avoid damage during transit and with a colour visual if possible. Disks and artwork can be returned if requested.

MAC Files

Macintosh compatible files can be saved in Adobe Illustrator (version CS5 or below), Adobe Photoshop (version CS5) or below) or Quark Express (version 6 or below). Photoshop files can be accepted provided they are of high resolution (600 dpi or above) and are supplied actual print size. Please ensure that all logos are colour separable to spot colours and Pantone references are supplied.
All artwork can be sent to us in the above formats on CD, DVD, emailed to design@kingflw.com, uploaded via the website, or contact us to arrange an FTP transfer.